Originally Posted by nixleon 
Thanks for the consideration!
I’m not personally familiar with shock hosting or HostX, but WHT historically has always been a pretty solid judge of quality so if you’re seeing positive remarks about the hosts you’re considering, I’m sure all would do a good job for you.
To address the few business questions that can’t be answered by the community….
– We have staff in 11 countries. Humans don’t do their best work on a over night schedule, we’ve learned that over 12 years, as such, we require staffing from all different time zones for proper quality coverage. That said, the few folks we do have from India we didn’t set out to find them, they actually found us – in fact, we pay “Western” wages to all our staff members, regardless of their personal location. They are exceptional support staff and their personal location has zero influence on their capabilities, and it is their capabilities that makes them a great team member of BigScoots, not their location (although a plus for time zone coverage).
– Our owners, who are myself and Justin, have been working on average 10+ hours a day, 7 days a week for 12 years, I would say we’re *very* involved.
– Financially, we’ve owned and operated every piece of gear we’ve ever deployed (which includes all network, power and server infrastructure), taken on zero debt, zero investors, and 100% bootstrapped originally 12+ years ago right here on WHT, from a little old’ reseller account. Any host that has been around as long as we have (looks like HostX was from the good old’ days as well), is going to be financially stable — the “gotchas” you speak of, would have gotten us all long ago if we weren’t stable in our business models.
Best of luck, I think you’ll be happy with any choice you make.
